Frequently Asked Questions
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Frequently Asked Questions *
Daintree Experience FAQ
What types of tours are available?
Daintree Experience offers a range of guided rainforest walking tours, including half-day, full-day, and private adventures. All tours feature easy yet fascinating walks, swimming at a private waterfall, and, on select packages, a gourmet lunch and a river crocodile cruise.
Where do tours depart from?
All tours depart from Port Douglas with pickup at IGA Supamarket. Travellers from Cape Tribulation can meet at the Daintree River ferry crossing—select Solar Whisper as the pickup location.
What are the key highlights of the experience?
Guided walk to a private rainforest valley and waterfall
Swimming in pristine, secret rock pools
Gourmet lunch with tropical fruit tasting
Daintree River crocodile and wildlife cruise (on some packages)
Secluded beaches and wildlife spotting along the way
Are the tours suitable for all fitness levels?
The walks are not steep or difficult but do require good basic fitness and balance. Anyone with moderate mobility will enjoy the tour, but assistance may be needed for those with limited balance or fitness.
Can children join the tour?
Most tours are suitable for families with children aged seven years and up. Some experiences may not be suitable for very young children due to length and terrain. Please enquire if booking with children under seven.
Insurance and Liability
You will be asked to sign a WAIVER of Liability. We recommend you take out travel insurance.
Refunds
To receive a full refund (less fees), travellers may cancel up to 24 hours before the tour start time. No refunds will be given after that time.
What is included in the price?
Fully guided tour by a genuine Daintree local
Transfers from Port Douglas or meeting locations
Gourmet lunch and fruit tasting
Crocodile cruise (on select tours)
All park fees and permits
What should I bring?
Comfortable walking shoes with good grip
Swimwear and towel for waterfall swim
Sun protection (hat, sunscreen)
Insect repellent
Refillable water bottle
Light rain jacket or poncho, especially in wet season
Camera
What if it rains?
The rainforest is spectacular in all weather, and tours operate rain or shine. Bring a light raincoat; guides provide umbrellas if needed.
Can dietary requirements be accommodated?
Dietary needs can usually be accommodated with advance notice; please advise at booking.
Is the tour wheelchair accessible?
No, current tours involve uneven natural terrain and are not wheelchair accessible. Private, customised tours may be arranged to suit special needs.
How many people are on the tour?
Tours typically run with small groups (under 11 pax) to ensure a personalised experience. Private tours are available for families or groups and discounts apply for groups of four or more.
How to book and what are the prices?
Book via the website or contact the team directly. Full day tours start from $205 per person, with discounts for groups of four or more.
What payment methods do you accept?
We accept Cash, Card, PayPal.
All prices include GST and are valid until 31st March 2026.
How do I get to the departure point from Cairns?
If you are travelling up from Cairns, please arrange to meet your guide in Port Douglas. Select IGA Supamarket as your pickup location.
Require a transfer from Cairns?
ILovePortDouglas.com.au offers Tesla transfers between Cairns and Port Douglas eg. $149 per trip up to four passengers.
Larger vehicle are available.
Call +61 437 783 852 ~ say Allister sent you😉
Travelling from Cape Tribulation?
Cape Tribulation travellers can meet us at the Daintree River ferry crossing.
Select Solar Whisper as your pickup location as you checkout.
Additional questions?
Reach out via DaintreeExperience@gmail.com or call 0467 552 660 for any special requests, accessibility needs, or further queries.