Daintree Experience FAQ
What types of tours are available?
Daintree Experience offers a range of guided rainforest walking tours, including half-day, full-day, and private adventures.
All tours feature easy rainforest walks, swimming at a private waterfall, and a gourmet rainforest lunch. Some packages include a Daintree River crocodile cruise.
Where do tours depart from?
Tours depart from Port Douglas.
Your guide Allister will collect you from the IGA Supamarket car park at the entry to town.
If you are coming from Cairns, you will meet the driver at the same location. We offer some recommendations for transferring from Cairns below.
If you are travelling from the Cape Tribulation area, meet your guide Allister at the Daintree River ferry crossing. Select “Solar Whisper” as your pickup location.
If you have any questions at all, please be in contact with Allister directly via email DaintreeExperience@gmail.com or telephone 0467 552 660.
Are the tours suitable for all fitness levels?
The rainforest walks are not steep or difficult but do require good basic fitness and balance. Anyone with moderate mobility will enjoy the tour, but assistance may be needed for those with limited balance or fitness.
Can children join the tour?
Most tours are suitable for families with children aged seven years and up because of the tour duration and terrain. If you have any questions, please enquire directly if booking with children under seven.
Insurance and Liability
You will be asked to sign a WAIVER of Liability. We recommend you take out travel insurance.
Refunds
To receive a full refund (less fees), travellers may cancel up to 24 hours before the tour start time.
No refunds will be given after that time.
What is included in the price?
Fully guided tour
Transfers from Port Douglas or meeting locations
Gourmet lunch and fruit tasting
Crocodile cruise (on select tours)
All park fees and permits
What should I bring?
Comfortable walking shoes with good grip
Swimwear and towel for waterfall swim
Sun protection (hat, sunscreen)
Insect repellent
Refillable water bottle
Light rain jacket or poncho, especially in wet season
Camera
What if it rains?
The rainforest is spectacular in all weather, and tours operate rain or shine.
Bring a light raincoat; guides provide umbrellas if needed.
Can dietary requirements be accommodated?
Dietary needs can usually be accommodated with advance notice; please advise at booking.
Is the tour wheelchair accessible?
No, current tours involve uneven natural terrain and are not wheelchair accessible.
Private, customised tours may be arranged to suit special needs.
How many people are on the tour?
Tours typically run with small groups (under 11 pax) to ensure a personalised experience.
Private tours are available for families or groups and discounts apply for groups of four or more.
How do I book the tour?
Book via the website at the Book Now button in the top right hand corner of each page. Or contact Allister directly via email DaintreeExperience@gmail.com or telephone 0467 552 660.
What payment methods do you accept?
We accept Cash, Card, PayPal.
All prices include GST and are valid until 31st March 2026.
How do I get to the departure point from Cairns?
If you are travelling up from Cairns, you will meet your guide in Port Douglas at the IGA Supamarket carpark on the way into Port Douglas.
Do you require a transfer from Cairns?
ILovePortDouglas.com.au offers Tesla transfers between Cairns and Port Douglas eg. $149 per trip up to four passengers. Larger vehicle are available. Call +61 437 783 852 ~ say Allister sent you😉
Are you travelling from Cape Tribulation?
Cape Tribulation travellers will meet your guide Allister at the Daintree River ferry crossing.
Select Solar Whisper as your pickup location as you checkout.
Do you have additional questions?
Reach out via DaintreeExperience@gmail.com or call Allister on 0467 552 660 for any special requests, accessibility needs, or further queries.